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 Here at MailingSmart.com, we're dedicated to protecting your privacy and the privacy of anyone on the receiving end of a MailingSmart.com-delivered email. To that end, we have instituted certain policies – rules, to help us make sure MailingSmart.com remains a safe, trusted environment for email  marketing and correspondence.
This document outlines those policies and our efforts to enforce them.
A simple, straightforward policy on permission
MailingSmart.com is a permission-based email-marketing platform. It is designed to let organizations send emails to people who want to receive those emails. MailingSmart.com's permission policy is part of the Terms of Use agreed to by every MailingSmart.com customer, and it appears as a reminder on MailingSmart.com's import process every time new lists are added. It goes beyond the stipulations set forth in the United States' Can-Spam legislation and is as follows:
To send an email to someone using MailingSmart.com, that recipient must be:
  • Someone with whom you have a business relationship (they are your paying customer, a member of your organization, etc.),
  • Someone who has specifically asked to receive your emails by opting in or signing up in some way,
  • Someone who has specifically asked to receive your emails by opting in or signing up in some way,
  • Someone who has given you his or her email address, knowing you'll use it, or
  • Someone who has bought a product or service from you in the past 18 months
  • No list rental or purchasing here
    While many services allow you to purchase or otherwise obtain a list of addresses of people you've never met and send them emails, MailingSmart.com does not. We do not rent, sell, or otherwise share our lists or those of our customers, and we do not allow any MailingSmart.com customer to rent or purchase lists and send to them using the MailingSmart.com network.
    Keeping your personal information personal
    In order to create and administer your MailingSmart.com account, we explicitly ask for and collect certain information about you and your company, including financial information used to verify identity and bill for services. Under no circumstances will we share your (or any other member's) personal information with any third party, except in the circumstance where the requesting organization is a high-powered government agency with the authority and requisite threats of long-term jail sentences to make us share that personal information. Otherwise, no one gets access to your information, ever.
    We also collect certain aggregate information about our customers. We use this information to improve our services and do a better job of marketing them. We may also report such information – always in aggregate form and never in a way that could identify individuals - to third parties, such as newspapers or industry observers or potential customers and partners.
    Protecting your customer lists and data
    We do everything we can to make sure your customer lists, email content and response data remains private and confidential. Though we reserve the right to monitor your lists, content and response data from time to time to make sure they comply with our Terms of Use, we will never share, sell or rent your customer data to anyone for any reason.
    Adhering to the Safe Harbor Data Privacy Principles
    MailingSmart.com adheres to the data privacy principles of the Safe Harbor program, designed to provide U.S. companies with guidance on how to provide adequate protection for personal data from Europe as required by the European Union's Directive on Data Protection.
    When MailingSmart.com sends emails to you
    Just as we ask and expect you to respect the in-box of your customers, we will do our best to respect yours. The only emails you'll receive from us will be emails related to your account or your use of MailingSmart.com. We might alert you to new features or site enhancements. We might check in to see how your last campaign went. Some of those emails may be directed to everyone, and some of them may be written just for you. In the future, we may also ask if you'd like to receive information from our partners. We do not have partners, and until we do, we will not ask.
    We will not sell your email address. We will not rent it. We will not loan it.
    Summary
    Your privacy, and the privacy of people on both sides of MailingSmart.com® emails, is extremely important to us, and we'll do everything we can to protect it. Direct any questions you may have regarding this Privacy Policy to Lauren@MailingSmart.com. And if you suspect our privacy and permission policy has been abused in any way, please notify us.
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